GENERAL SUMMARY

Support the company and employees to find ways to simplify, stabilize, improve and/or innovate routines and processes aiming to achieve superior results in the most significant areas.

Provide the company and employees with methodology expertise, training and solutions that support their needs for leveraging results, and be the steward of the methodologies and tools.

SCOPE

Typically Reports To: Local Leadership Position

Level of Supervision Exercised

Process/Project Leader without direct reports – project or process owner responsible for organizing and coordinating work of others to achieve common results in a collaborative manner, providing guidance to others, but without formal authority to hire, conduct performance management or terminate others

This position has no direct or indirect reports.

Results Review – Operating within practices and procedures covered by precedents or well defined policies and review of end results

Annual Budget

Variable

Department budget at a location

Annual EBITDA

< $25 M

Contribution within Cells/Departments

•

Participate in a project across multiple locations with low complexity and a return up to $250K

ESSENTIAL FUNCTIONS

•

Manage budgets & control costs to approved figures

•

Support the use of process stabilization and routine management

•

Coordinate/support ISO, QS, TS processes

•

Provide Continuous Improvement software administration and training such as Intelex; Minitab; etc.

QUALIFICATIONS

The requirements listed below are representative of the minimum qualifications necessary at the entry to this role and critical for the satisfactorily performance of essential duties. The education credentials must be earned from an accredited school/college/university.

Education

Associate’s Degree

Engineering, Business Administration, or related fields or 2-4 years of applicable experience

Required

Bachelor’s Degree

Engineering, Business Administration, or related fields or 2-4 years of applicable experience

Preferred

Certified Quality Process Analyst

Preferred

DMAIC Green Belt

Preferred

Lean Certification

Preferred

Project Management (PMP)

Preferred

3 – 5 years

Practical training pertaining to business systems use, quality tools, lean manufacturing, and some statistical analysis

Required

Demonstrate a basic knowledge of improvement methods (PDCA, DMIAC, TPM, Lean, Project Management, ISO/TS/QS, etc.) and quality tools (including problem-solving software)

Required

Possesses a working knowledge of steel manufacturing, fabrication methods / techniques, and supporting areas of the business (Commercial, People, Finance, IT, etc.)

Required

In order to successfully perform the essential functions of this job, the individual must possess the following skills and be able to: Come to work on a regular basis, Act in a safe manner, and Work effectively with others as part of a team

• Leverages success and failures as a growth opportunity and shares what is learned with others

• Maintain positive attitude when dealing with difficult situations and people

• Champions difficult conversations to prevent an environment of ‘false harmony’.
• Routinely allocates time to solicit and discuss others‘ perspectives  on issues

• Relate to others with friendliness and service-oriented approach including a sensitivity and awareness to other people and cultures

Simplicity and Austerity

• Focuses on few and relevant goals that will make the most difference in the business.

• Recognize and attend to important details with accuracy and efficiency

• Simplifies processes by removing obstacles, taking into consideration the cost/benefit
  impact.

• Methodical and rigorous work habits (safety and quality driven while focused on productivity)

• Identifies simple and effective solutions and work responsibilities to find quick solutions.

• Seeks to reduce/eliminate complexity and/or rework in processes, costs and controls.

Deliver Superior Results

• Regularly reviews performance against set targets, striving to deliver goals beyond the expected.

• Document and illustrate ideas, including creating tables and graphs

• Mobilizes necessary resources to achieve consistent results, being mindful of simplicity and austerity.

• Provide courteous, high-quality, and timely service when addressing customer questions and concerns

• Inspires people to drive for results, seeking superior performance levels.

• Sort through numerical information and recognize trends and details identifying problems in data

• Makes business decisions that positively affect the results both short and long-term.

• Design, plan, organize, and implement projects and tasks within an allotted budget and timeframe

• Focus on few relevant goals that will have the highest impact on  business results

• Identify areas of risk/concern in area of responsibility

Create Value for Customers

• Operates with customer focus going beyond their expectations.

• Perform basic mathematical calculations

• Proactively communicates to understand customer’s goals and anticipate their business needs.

• Identify needs and opportunities, and develop action plans to address assuming personal responsibility for actions

• Builds sustainable, long term 'win-win' relationship based on trust and respect.

• Innovates services and products in order to add value to the customer's business success

Leadership

• Promotes meritocracy by giving fair recognition
  considering  established goals

• Coach others in the development of their skills

• Develops leaders through investing time, thus preparing them for current and future challenges

• Maintain a productive climate and confidently motivate, mobilize, and coach employees to meet high performance standards

• Seeks team engagement through the construction of a common purpose.

• Display assertiveness and high level of self-confidence while possessing a high degree of initiative

• Fosters commitment by giving honest and respectful feedback that motivates the team to stretch strengths.

• Capable to provide training at all levels of the organization, with the ability to translate data into information, and concepts into practical applications

• Gives promotions and assignments based on capability and readiness.

• Provides hands-on support, rather than criticizing, helping others to learn during a task.

Empowerment with Accountability

• Accountable when a commitment is broken and seeking to repair.

• Apply information and data to solve problems and answer questions

• Empowered to pursue the company's goals, instead of waiting to receive orders, never "delegating upwards"

• Quickly learn new systems and technology using relevant computer system applications at an intermediate level

• Willing to pursue  new challenges, sees change as a continuous process, which generates growth

• Demonstrate excellent judgement and decision making skills

• Makes decisions according to the company interests, before considering his/her own functional area or Market.

• Approach responsibilities proactively
• Work constructively under stress and pressure when faced with high workloads and deadlines

• Maintain confidentiality of sensitive information
• Adapt to changing conditions and work assignments

Collaboration

• Inspires and engages people through a collaborative attitude in the workplace.

• Communicate ideas clearly, concisely, accurately and logically

• Encourages the exchange of knowledge, insights and best practices to maximize the results of Gerdau.

• Work in a fast-paced and dynamic matrix structure environment

• Promotes a work environment that facilitates building relationships for mutual gain.

• Extract important ideas from written words, graphs and tables

• Fosters teamwork generating synergy between areas and/or across the organization.

• Collaborate with others in a professional manner while attempting to achieve a common goal

• Change agent that thrives in a matrix management environment

• Seek to acquire knowledge in area of specialty