BASIC FUNCTION:

Responsible for administering the LMS (Learning Management System) and other systems related to training and development, giving support to all locations and users in the usage of these systems. Coordinate and operationalize logistics for trainings and development program events supporting subject matter experts and HR. Create and implement training programs and monitor progress of initiatives.

DIMENSIONS:

• Customers: Provides support to multiple locations at GLN and GSN, subject matter experts, Local HR and users in general. Participate in projects with the global Learning team.

NATURE AND SCOPE:

This position reports to the Organizational Development Manager and is considered a Corporate resource.

This position will be responsible for providing training support to multiple locations at GLN and GSN, subject matter experts, Local HR and users in general by administering and operating various training systems and events. The company’s projects and priorities will determine which OD processes this position will be responsible for at any given time, and therefore, this position must have the ability to be cross-functional and adapt to changing priorities.

The qualifications for this job are:

• Bachelor’s degree in Human Resources, Business, Organizational Development, Industrial Psychology, Communications, or other related degree.

• Minimum 1 years of experience in Human Resources or Organizational Development, preferably with experience and knowledge in training and development.
• Candidate be located or within reasonable driving distance to Corporate Headquarters in Tampa, FL.

Abilities and Skills:

• Ability to design and develop training and development programs.
• Ability to use data to make recommendations for projects and priorities.
• Ability to use technology and be connected with trends in training and development.
• Ability to meet deadlines and provide deliverables and training when promised.
• Anility to problem solve and investigate failure and solutions in the systems.
• Ability to organize multiple events at the same time.
• Ability to be responsive and focus on assisting and supporting HR and internal customers.
• Ability to communicate with a variety of stakeholders.
• Intermediate computer skills, including MS Office 365 and training softwares. 
• Preferably have experience with Learning Management Systems, especially Success Factors.

PRINCIPAL ACCOUNTABILITIES:

• Administer the LMS (Learning Management System) and other systems related to training and development.
• Update and maintain training items and catalogs, curriculums and programs.
• Support and assist in the development and implementation of trainings and development programs.
• Coordinate and operationalize logistics for trainings and development program events supporting subject matters experts and HR.
• Moderate virtual trainings.
• Analyze training needs of the organization and formulates and develops solution to meet specific needs and problems.
• Develop training materials or supervise their development by SMESs and outside suppliers.
• Responsible for managing training and development vendors, resources, systems, tools and budget.
• Monitors and reports the effectiveness of training and development program initiatives.